Frequently Asked Questions
Once you are registered and approved on the Servly Partner app, you will receive booking requests based on your availability, location, and skills. You can accept or decline bookings as per your schedule.
We provide comprehensive training covering professional cleaning techniques, customer interaction, safety protocols, and app usage. Training is available both online and in-person.
Our training team is always available to help. You can reach out anytime for clarification, and we offer refresher sessions on request.
Yes, all professionals must complete the training program and pass a basic assessment to ensure quality service delivery to our customers.
Your safety is our top priority. We verify all customers, provide an SOS button in the app, and have a dedicated safety team available 24/7. Insurance coverage is also provided during active bookings.
Absolutely. Your personal data is protected in accordance with our Privacy Policy. We use encrypted systems and never share your personal information with customers without your consent.
Yes! Our support team is available 24/7 to assist you with any issues you encounter during service delivery. You can contact us via the app, phone, or chat.